Shipping & Delivery details:

We hand-deliver your foods on Wednesdays on a bi-weekly basis, at no additional cost to you, within a set window (10AM – 1PM or 7PM – 10PM). Whether we deliver to a home or an office, someone MUST be available to receive the foods and immediately place within freezer storage (<0°F) upon receipt, to ensure the quality and integrity of the Products. Orders must be received by Wednesday 11:59PM CST for delivery the following Wednesday. 

You can skip a delivery as many times as you like by emailing us at support@pure-palate.com, provided you let us know before the weekly cutoff (11:59 CST, on the Wednesday prior to your delivery).    If you ever decide to cancel your subscription, we would be gutted to see you go :(, but you will be able to cancel at any time by letting us know before the weekly cutoff – no hassles (we know you probably have enough on your hands).

Please see our Terms for further details.